Support
Astralogica draws your birth chart and lets you ask questions about it. We're happy to help.
Contact
Email support [at] astralogica.app and we'll get back to you. You can also write to us from the app: Settings → Help & Support.
Getting started
Do I need an account?
No. There is no sign-up. Adding an email in Settings is optional; it is used to recognise you and for support.
How do I set up my chart?
Go to Settings → My details → Set up my chart, and enter your birth date, time and city. You can edit them there later.
Free and Pro
What is free?
Your chart, transits on any date, and questions about your chart every day.
What does Pro add?
Pro is an optional subscription. It adds compatibility, solar returns, the house chart, the Age Point, aspect figures and the Biography timeline, plus long answers and deep readings. The price is shown in the app before you subscribe.
How do I manage or cancel Pro?
In your app store account settings (Google Play or the App Store). Cancelling keeps access until the end of the current period.
I subscribed, but the app shows the free plan.
Open the Pro screen and tap Restore purchases. If that doesn't help, write to us.
Your data
Where is my data?
Your birth details stay on your device. Only the calculated chart data needed to generate readings is processed by our service. More in Privacy.
How do I move my charts to a new phone?
Settings → Backup → Back up all charts saves them to a file. On the new phone, use Restore charts.
How do I delete my account?
See deleting your account.